It has come to my attention that, for at least the past 24hrs, the Contact Us and Submit a Ticket pages were not sending emails, despite saying emails were sent successfully.
The problem has been resolved, and emails are now getting through. If you have used either of these pages to get in touch with us recently and have not received a reply, please send your inquiry again.
I apologize for any inconvenience, the new setup should ensure this never happens again.